The ISO 9001 accreditation
is part of the International Organization for Standardization 9000 standards.
They are awarded to businesses for quality. The 9001 is recognized worldwide as
an award for a company's internal quality management or actions that the
company takes to ensure the product or service they provide is of the highest
quality. Customer satisfaction is a major factor in whether a company will be
awarded an ISO 9001 accreditation.
There are many benefits for a company to have an ISO 9001 accreditation and the most important
being that it gives a great impression of the business. If companies are
planning to tender for a contract with a Local Authority for example, it can be
one of the required criteria. Some of the other benefits include continuously
detailed and quality driven running of your business, an improvement in
customer satisfaction, improved business status, and an increase in staff
motivation. A business can even integrate the ISO 9001 with other ISO standards
such as those for health and safety, environmental and information security to
further enhance the status of the company. The ISO standards all integrate
together effortlessly so a business should have no problems maintaining ISO
standards in all areas.
To get an ISO 9001 accreditation,
your business will have to prepare and look for help and advice. You can check
the ISO website for any advice on how to begin the process. You will need to
find out everything you can before applying to see what you need to implement
into your business. Find out as much as possible as this will ease your
application process. Once you have decided to apply, a Lead Assessor will be
appointed to you to help guide you through the whole process. Your lead
assessor will be your first point of contact throughout and he or she should be
able to answer any questions you have.
The second stage is the audit assessment. This will be set
up for you by your lead assessor and an auditor will visit your premises and
will notify you of any recommendations before leaving. If the auditor
recommends that you be awarded the ISO 9001 accreditation,
it will be confirmed shortly afterwards formally. You will then receive your
ISO certification.
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